Online Counseling

Here are some questions to consider when making the decision to schedule online counseling sessions.

  • Do you experience social anxiety, fear, or panic that prevents you from scheduling and attending appointments in office?

  • Are you a mother with a busy day that makes it difficult to attend in office appointments?

  • Do you have a work schedule that conflicts with your ability to schedule in office appointments before or after work?

  • Have you been suffering from chronic illness and/or chronic pain making it physically difficult to attend appointments away from home?

  • Do you live in a rural town in Massachusetts where it is difficult to locate a therapist or make the commute?

  • Do you have difficulty keeping appointments due to transportation issues?

  • Are you a college student with limited time needing to schedule an appointment but finding it hard to attend in office sessions?

  • Are you a Massachusetts resident who travels often for work or recreation and finds it hard to attend counseling sessions in office?

Online counseling, also known as telehealth, is a convenient way to attend therapy that allows clients to

meet with their therapist at home or anywhere they feel comfortable and have privacy to do so. All the

client needs is a device such as a laptop, cell phone, or Ipad that contains a camera. It is a great

alternative for people who are busy, having difficulty attending appointments, do not have means of

transportation, are enduring physical and emotional limitations, or have responsibilities that makes

scheduling in office visits challenging.


What to expect when beginning online counseling at Ray of Light Wellness?


Kerry Duarte will contact all interested clients and obtain basic contact information including the new

client's best email option to use. The new client's email will be entered into Thera-Link, the site used to

meet with clients for sessions. Thera-Link will send the client an email explaining how to set up a

username and password. Once a username and password is set up for Thera-Link, the site will notify

Kerry Duarte. She will then enter into Thera-Link the time and day of the appointment the new client

has agreed to set up with her. The client will basically be all set after this and will receive reminder

emails about appointments scheduled. On the day of the appointment the client will log on to Thera-

Link and click join where the appointment shows up on their dashboard. A virtual waiting room will

show up if the client is early or if the therapist is running behind. The client will also be asked to enter

a debit or credit card payment when joining an appointment with costs depending on your insurance co

payment or payment plan if the insurance plan is not taken by this provider. Before first appointment,

HIPPA forms, consent forms, and policy forms will be sent to the new client and will need to be

electronically signed and returned before the client's first session.